If you would like to model something that is outside the scope of Pathfinder’s standard modelling, then we may be able to apply a small background adjustment to help you get the results you need. If the changes you request are too complex, then we may suggest the submit the case to the Optimo Financial SDS , where additional charges apply.
To request a background adjustment:
Email firstname.lastname@example.org your request
Please tell us:
If necessary, make sure you have exited the case
Optimo support may ask you to exit the case, if we need to edit the case for you and want to avoid version control issues. If you are logged in when we want to make a change, we will contact you to ask you to log out.
To exit a case, you can:
Also, make sure the case isn’t open on another browser tab or window or on another device.
Wait for support to tell you the case is safe for you to edit again
Re-solve your scenarios
If we have applied a background adjustment, then you will need to re-solve your scenarios to refresh the results with the adjustment applied.